Effective Date: 17/02/2025

1. Introduction

ByBlue Aesthetics is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our cosmetic injectable services.

2. Collection of Personal Information

We may collect personal information from you when you:

Make an inquiry or book an appointment through our website, phone, or in person.
Subscribe to our newsletters, promotions, or marketing communications.
Complete medical or consent forms required for treatment.
Visit our website, where we may collect data via cookies and analytics tools.

The types of personal information we collect may include:

Name, address, email, and phone number.
Date of birth and emergency contact details.
Medical history, allergies, and relevant health information.
Payment details when purchasing services or products.

3. Use of Personal Information

We collect and use your personal information to:

Provide and manage our cosmetic injectable services.
Process payments and appointment bookings.
Communicate with you regarding appointments, promotions, and updates.
Comply with legal and regulatory obligations.
Improve our website, services, and customer experience.

4. Disclosure of Personal Information

We may disclose your personal information to:

Health professionals for treatment purposes, if necessary.
Payment processors and financial institutions for transactions.
Third-party service providers assisting with marketing, IT, or business operations.
Regulatory authorities if required by law.

We do not sell or share your personal information with third parties for direct marketing purposes without your consent.

5. Storage and Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes:

Secure storage of electronic and physical records.
Encryption and secure payment processing.
Access controls and staff training on privacy obligations.

6. Accessing and Updating Your Personal Information

You have the right to access and request corrections to your personal information. If you wish to update or obtain a copy of your information, please contact us at Hello@ByBlueAesthetics.com.

7. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to enhance user experience and analyse website traffic. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

8. Marketing Communications

We may send you marketing communications about our services, promotions, or events. You can opt out of receiving these communications at any time by following the unsubscribe link or contacting us directly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

ByBlue Aesthetics
268 Inkerman Street, St. Kilda East, Melbourne
Hello@ByBlueAesthetics.com
0461 563 233

By using our website and services, you acknowledge and agree to this Privacy Policy.