Effective Date: 17/02/2025

Last updated: 11/02/2026

1. Introduction

ByBlue Aesthetics is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our cosmetic injectable services.

2. Collection of Personal Information

We may collect personal information from you when you:

Make an inquiry or book an appointment through our website, phone, or in person.
Subscribe to our newsletters, promotions, or marketing communications.
Complete medical or consent forms required for treatment.
Visit our website, where we may collect data via cookies and analytics tools.

The types of personal information we collect may include:

Name, address, email, and phone number.
Date of birth and emergency contact details.
Medical history, allergies, and relevant health information.
Payment details when purchasing services or products.

3. Use of Personal Information

We collect and use your personal information to:

Provide and manage our cosmetic injectable services.
Process payments and appointment bookings.
Communicate with you regarding appointments, promotions, and updates.
Comply with legal and regulatory obligations.
Improve our website, services, and customer experience.

4. Disclosure of Personal Information

We may disclose your personal information to:

Health professionals for treatment purposes, if necessary.
Payment processors and financial institutions for transactions.
Third-party service providers assisting with marketing, IT, or business operations.
Regulatory authorities if required by law.

We do not sell or share your personal information with third parties for direct marketing purposes without your consent.

5. Storage and Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes:

Secure storage of electronic and physical records.
Encryption and secure payment processing.
Access controls and staff training on privacy obligations.

6. Accessing and Updating Your Personal Information

You have the right to access and request corrections to your personal information. If you wish to update or obtain a copy of your information, please contact us at Hello@ByBlueAesthetics.com.

7. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to enhance user experience and analyse website traffic. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

8. Marketing Communications

We may send you marketing communications about our services, promotions, or events. You can opt out of receiving these communications at any time by following the unsubscribe link or contacting us directly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

10. TGA Compliance & Regulatory Information

ByBlue Aesthetics is fully committed to complying with the Therapeutic Goods Administration (TGA) and the Australian Health Practitioner Regulation Agency (AHPRA) rules that govern the advertising and provision of cosmetic services.

Certain procedures we offer involve prescription-only medicines (Schedule 4 substances). In line with TGA regulations, we do not advertise, promote, or provide public information that could be understood as encouraging the use or supply of these medicines.

All detailed information about any procedure — including suitability, risks, benefits, expected outcomes, pricing, and alternatives — is provided only during a private, personalised consultation with our qualified registered nurse.

Nothing on this website is intended as medical advice, a recommendation to undergo treatment, or a guarantee of any result. Decisions about treatment should only be made after a full consultation and informed consent process.

11. Risks, Disclaimers & Informed Consent

All cosmetic procedures carry some level of risk and may not be suitable for every person.

The information on this website is provided for general educational purposes only and does not constitute medical advice, diagnosis, or a recommendation to proceed with any treatment.

Before any procedure you will be required to attend a consultation where: • Your full medical history and expectations are reviewed • All relevant risks, side effects, recovery requirements, and alternatives are explained • You have the opportunity to ask questions • You provide written informed consent

Individual results vary. We do not guarantee any specific outcome. Factors such as age, skin condition, lifestyle, and adherence to aftercare can affect results.

By using our services you acknowledge that you have been fully informed of the risks and have chosen to proceed voluntarily. ByBlue Aesthetics and its practitioners are not liable for any outcome that differs from your expectations when you have been properly informed and have given consent.

12. Potential Side Effects

Cosmetic injectable treatments can cause the following side effects. This list is general and not exhaustive — full, personalised risk information will be provided during your consultation.

Common side effects (usually mild and temporary, resolving within days to two weeks): • Swelling, bruising, redness or tenderness at the injection site • Mild pain or discomfort • Temporary tightness or numbness

Less common or rare side effects (may require medical attention): • Infection • Allergic reaction or prolonged swelling • Asymmetry or lumps • Vascular complications (blocked blood vessel)

When to seek urgent medical help (call 000 or attend emergency department): • Severe or worsening pain • Skin blanching, mottling or coolness near the treated area • Vision changes or loss • Signs of allergic reaction (hives, difficulty breathing, swelling of face/throat)

Contraindications (treatment is not suitable if you): • Are pregnant or breastfeeding • Have an active infection at the proposed treatment site • Have certain medical conditions or allergies (discussed in consultation) • Are under 18 years of age

After treatment you will receive written aftercare instructions. Contact us immediately if you have any concerns.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

ByBlue Aesthetics
268 Inkerman Street, St. Kilda East, Melbourne
Hello@ByBlueAesthetics.com
0461 563 233

By using our website and services, you acknowledge and agree to this Privacy Policy.